Terms and Conditions

Introduction

Welcome to Relevant Creations! These terms and conditions outline the rules and regulations for the use of our website, services, and the purchase of our products.

By accessing this website and/or placing an order, we assume you accept these terms and conditions in full. Do not continue to use Relevant Creations’ website if you do not accept all of the terms and conditions stated on this page.

1. General Information

2. Orders and Payment

2.1 Order Acceptance

When placing an order, you agree to provide accurate and complete information. All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel an order for any reason, including but not limited to inaccuracies in product or pricing information.

2.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Any other methods listed at checkout

All payments are processed securely through Stripe, a trusted third-party payment processor. Relevant Creations does not store your credit card information.

2.3 Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice.

3. Shipping and Delivery

3.1 Shipping

We offer standard and express shipping options. Shipping rates and delivery times will vary depending on your location and selected shipping method.

3.2 Delivery

We are not responsible for delays caused by the shipping carrier. Estimated delivery times are for reference only and may vary due to external factors.

3.3 International Shipping

International customers are responsible for any customs duties, taxes, or fees imposed by their country. We are not liable for any additional charges upon the arrival of your package.

4. Returns and Refunds

4.1 Return Policy

If you are not completely satisfied with your purchase, you can return the product within 14 days of receiving it, provided it is unused, in its original packaging, and with all tags attached.

4.2 Refunds

Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.

Please note: Shipping costs are non-refundable.

4.3 Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at support@relevantcreations.com.

5. Intellectual Property

All content on this website, including but not limited to text, images, logos, and product designs, is the property of Relevant Creations and is protected by intellectual property laws. You may not use, reproduce, or distribute any of our content without prior written permission from us.

6. Limitation of Liability

To the maximum extent permitted by law, Relevant Creations shall not be liable for any damages arising out of or in connection with your use of this website or products, including, but not limited to, direct, indirect, incidental, punitive, or consequential damages.

7. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information. Please review our Privacy Policy for more details.

8. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. It is your responsibility to check for updates regularly.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/Region], without regard to its conflict of law principles.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, feel free to contact us at:

Email: oyindamola@relevantcreations.com
Phone: +44 7367 276607

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